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Community / On Facebook

The front desk, talking to itself

Receptionists, CSRs, technicians, and managers comparing notes on the job nobody outside it quite believes.

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On Facebook

The Facebook page is where TheVetCSR lives day to day. It is part training, part group chat, part pep talk at exactly the moment the shift needs one.

What happens there

  • Daily posts: scenarios, humor, and the feelings nobody puts in the job description
  • The Monday VETMED Update: one named method and the exact words to use it, every week
  • Desk stories: the community posts what their hospitals do, and everybody steals the good ideas
  • Subscriber extras: printable desk references and bonus scripts for supporting members

Come for the scripts. Stay because it is the only room on the internet where “the 4:45 squeeze-in” needs no explanation.